Please read the below before contacting us as this may help answer your query:
I haven't received an order confirmation
If you haven't received any confirmation emails from us, please check your junk mail folder.
Why is it taking so long for my seeds to arrive?
We dispatch all orders within 24-48 hours based around our sorting office opening times. There are currently significant delays in the Royal Mail network out of our control due to COVID-19. If you have received a dispatch notification, your seeds are on their way but may take up to 2-3 weeks to arrive. We understand how frustrating it is waiting for a parcel that is taking longer than it should to arrive and we ask you are patient whilst the Royal Mail do their best to keep delivering the post.